Enhance your system’s efficiency and value

Let the FileWave Professional Services team be your guiding hand in maximizing your system’s potential. We will assist you in setting up the system so you can manage your devices with confidence and ensure you get the most out of your FileWave experience.



FileWave Performance Improvement Services

FileWave Assist

FileWave Assist is your personalized service bundle, crafted based on your unique requirements. We understand that one size does not fit all, and that’s why we offer a tiered approach, that aligns with your specific needs.

Small customers benefit from a basic health check, ensuring essential performance evaluation, while larger customers enjoy the full spectrum of our comprehensive Health Check service.

Health Check

The Professional Services Expert team evaluates every aspect of your server’s performance, structure, and workflows for optimal efficiency.

We help alleviate server-related challenges by fine-tuning your existing setup without unnecessary improvements.

First Anniversary Health Check

First Anniversary Health Check is a personalized evaluation designed to celebrate your achievements and elevate your system to the next level.

After a year of utilizing your system, our Engineers assess your progress and identify opportunities for improvement.

customer success stories

What our customers say about Professional Services

"We’ve been using FileWave for more than seven years, but we didn’t always keep up with the best practices. So we decided to work with the Professional Services team. Their Assist program has been a great asset for us. We have consistently improved the performance of our environment and learned a lot about setting up automations that enable us to save considerable time and resources."
Graeme Bloor
VP Digital & Information Technology at Erik's Bike Shop

"FileWave support makes it simple to get things up and running by providing high level of commitment to make sure everything is working properly. FileWave training, community forum, and professionalism goes beyond my expectations."
Mike Phommachanh
Lead Support Tech at East Allen County Schools

"The support techs are fast, reliable and can help with issues that are beyond the tool itself. It’s simply a great device management tool that saves our team a lot of time."
Collin Stevens
Director of Technology at Culver Community School Corporation

Get in touch with the Professional Services team

FileWave’s Professional Services helps you maximize IT productivity by providing the support you need. Fill in the form to set up a discovery call with the Professional Services team.

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