Device Lifecycle Management: Asset Monitoring

Asset monitoring is a critical aspect of lifecycle management and maintaining your security. Here’s how FileWave helps you gather an accurate picture of all your devices, users, and applications.

One of the top challenges facing many organizations is the need to manage an increasingly complex device landscape.

In our first post, we explored how to reduce friction in your on-boarding processes, which brings us to the most protracted, yet valuable, stage in lifecycle management: asset monitoring, the process of monitoring device utility, ownership status, and location.

The Importance of Asset Monitoring

After devices have been enrolled, IT teams are challenged to monitor devices to ensure continued compliance and functionality. FileWave’s robust inventory capabilities and automated alerts help reduce risks associated with theft, loss, or compliance, but additionally drives value through better software and hardware management.

Key functionality for effective IT asset monitoring:

  • Multi-platform support (macOS, Windows, iOS, Android, and Chromebooks)
  • Automatic collection of basic details including hardware, software, user, and security information
  • Customizable queries
  • Geolocation or tracking capabilities
  • Remote software distribution
  • Remediation capabilities including device lock and wipe
  • Automation of tasks and processes, such as centralized reporting and application self-healing
  • Intelligent device organization options to control machines as coherent groups
  • Self-service options for new software to minimize Shadow IT

Track Device Locations

FileWave’s IT Asset Monitoring capabilities provides the visibility IT teams need to track devices. Where they are located, where they are being used, how they are configured, and what is installed on them. Of course, if an issue does arise, FileWave’s integrated remote capabilities will help you troubleshoot your problems – and deploy solutions to fix them. We’ll be addressing the full spectrum of remote remediation capabilities in our next post.

IT Asset Inventory

For a busy network administrator, it’s important to be able to detect the hardware, software, and network assets across the entire organization and to have that data available to inform decision making. This information is used for security checks, to inform purchase decisions, to identify opportunities for efficiency improvements, or for auditing purposes. For many organizations, these checks and reports can be time-consuming, involving multiple tools specific for each operating platform.

FileWave helps remove the barriers across your IT assets, making it possible to view information at-a-glance in your dashboard, or to run sophisticated queries across all your devices – regardless of platform or ownership (BYOD, CYOD, corporate-owned).

    • Unified Inventory – Easily find, track, manage, and report on devices, users, and applications.
    • Simple Reporting – Dashboard provides at-a-glance information of critical systems and services. Create reports as needed based on smart groups and queries, such as checking on the last known location of a single device, or group of devices.
    • Customize Inventory – Take ultimate control over what data you collect from managed devices.
    • Automated Alerts – If anything goes wrong, customizable alert notifications can be configured to automatically email the appropriate person(s) of status changes – keeping any eye on things 24/7, so that you don’t have to.
    • Privacy Settings – Device and global privacy settings provide flexibility and complete control as to which devices are tracked, ensuring privacy guidelines are met.

Whether you need to audit hardware for network optimization or you need a global overview report for an important meeting, FileWave will help you get the job done quicker and more efficiently.

Discover Unknown Devices on Your Network

Unknown devices can be a risk to your network and organizational security. Discovering what is connected is the first step before you can remove them from the network or begin managing the rogue device.

FileWave provides administrators with helpful Device Discovery tools to scan, detect, and report hardware connected to the network. With automation settings, you can receive an alert if unknown hardware or software appear on your network or if any connected device is non-compliant with your security policies. Better yet, you can leverage automation to enforce those security configurations, passcode rules, or software installations to minimize potential risks to your organization.

As we’ll explore further in our remediation post, FileWave doesn’t just “report” on security risks, we help you remotely respond to potential security incidents by limiting device access to confidential resources, or even locking or wiping a device that is at risk.

Device Location Tracking

When managing hundreds or thousands of devices, it’s almost guaranteed that one, or many, will eventually go missing. Whether it was lost, stolen, or simply misplaced, recovering the device, and more importantly the data on it, is often urgent – and critical.

With a simple click, FileWave can map the last known location, if available, of any FileWave managed Mac, Windows, Chromebook, or Android device, or group of devices, using our Location Tracking feature. As we’ll explore in our next post on lifecycle management, the next step in your lifecycle management is remote remediation – identify, target, patch, or remediate poor or at-risk device behaviour.

Want to see how FileWave can transform your asset management? Click here to attend a free demo of our software.

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