Over the years, management tools to support endpoints have been described a lot of different ways: Asset Management, Client Management, PC Lifecycle Management, and Systems Management, just to name a few. Then, in more recent years, we saw Mobile Device Management and Endpoint Mobility Management.
Point solutions targeting only certain aspects of endpoint management have also come and gone.
FileWave, a pioneer in managing multiple devices and operating systems, has also led the market in unifying the workflows used to deploy, manage, track, and maintain devices, settings, and apps. The more complicated the environment, the more important it becomes to make endpoint management simple.
Ultimately, today’s endpoint management is becoming less about devices and apps, and more about relationships.
- The relationship between user and device. Who owns it? Is it BYOD? Company-owned?
- The relationship between the company and the app. Is it VPP? An enterprise license?
- The relationship between employee and company. What apps and settings are needed for each person’s job?
- The relationship between the user, the company, and the technology ecosystem. Where are the apps coming from – the App Store, Google Play?
- The relationship between the devices and the vendor. Is the OS and its patches distributed from Apple, Microsoft, or internally? How can we manage the timing and delivery?
The list goes on, all of the relationships overlap, and relationships are complicated. Managing those relationships is what Unified Endpoint Management is really all about.
FileWave, designed from its inception as a cross-platform tool, has continued to evolve along with the technology market. Using standardized workflows based on Filesets, Smart Groups, and a powerful reporting engine, FileWave enables easier cross-training of IT teams to manage multiple systems. In an era where each individual user’s devices are a multi-platform environment, those users should not have to rely on multiple support tools and technicians to help them be productive.
FileWave can’t make all of your relationships simple, but we can make Unified Endpoint Management simple.