Digital transformation. The buzzword organizations scramble to grasp and execute is starting to pay off. Now that the groundwork has been laid, advanced technologies can start to come into the equation.
For fast-growing enterprises, the adoption of new technologies coupled with rapid growth makes it an even riskier combination. In fact, according to a study conducted by the Kauffman Foundation and Inc. Magazine, two-thirds of the “fastest-growing companies” fail within five to eight years.
4 Most Common IT Challenges Fast-Growing Enterprises Face
1. Device environment changes
As companies scale, new solutions and technologies are implemented, causing major disruption to business operations when not handled properly. A fast-growing organization also means a growing staff, which results in more devices to manage in a short time. Due to an ever-changing IT environment, more resources and flexibility are required.
Employees also struggle to learn how to work with such changes. IT staff, on the other hand, is left trying to support employee productivity, which often leads to disorganized purchasing and device deployment decisions with very little thought given to standards, security, or long-term management. On top of that, managing device environment changes can be a time-consuming process from installing new systems to handling updates and troubleshooting.
2. Manual processes and point solutions
Both manual processes and point solutions targeting the next big challenge often lead to unnecessary complexity in IT, particularly when the next challenge that comes along requires new technology and change all over again. As the workforce demands more flexibility today, organizations need to be able to adapt quickly using agile solutions. An example is an employee’s choice of device types. Devices and device types quickly grow in complexity. However, the same manual processes in deploying software and managing devices are slow and cumbersome, impacting user productivity and making it difficult to maintain company and compliance standards.
3. Maintaining hybrid environments
The pandemic has shaped the way enterprises do business. To be competitive, companies need to offer remote work options in addition to traditional, office-based ones. With hybrid environments, data security is the top challenge for IT teams. Although the cloud has grown in popularity, many businesses still believe in on-site solutions because they are less vulnerable to cyber attacks.
Pandemic-related disruptions have also changed how employees communicate and collaborate to perform their job functions because of hybrid working environments growing in popularity. Without the right systems and software platforms, effective collaboration and communication won’t be possible, making them essential for any organization to have.
4. Today’s employees have high expectations
Attracting and retaining top employees requires meeting high expectations, driven by a digital-first workforce with consumer-driven expectations of convenience, speed, and satisfaction. Today’s employees want flexibility in device choice (in device type, and CYOD), instant access to applications, and quick responses from IT support.
When a young organization enters a period of rapid growth, it’s important to ensure that the groundwork supports business operations to scale the business . In reality , IT challenges can halt growth for weeks or months when the focus shifts from driving the business to fulfilling the needs of new employees and customers. To prevent this, a solid foundation of platform-agnostic device management capabilities is essential,.
In our white paper, Supporting Rapid Growth with Flexibility and Automation, we explore how a solid foundation of platform-agnostic device management capabilities with built-in flexibility and automation can help support your business growth. Here are a few situations where such a powerful solution can make an impact:
Support productivity and ensure compliance in flexible work arrangements. Whether it’s a full remote or hybrid work environment, an organization must be able to equip their employees with the right tools. Your company-owned self-service app store can help reduce support tickets and empower employees to take initiative when it comes to having the correct applications and resources to carry out their jobs.
Automated deployment to boost IT and end user productivity. Traditionally, deploying new systems to employees is a complex process that requires a lot of time and effort from the IT team. From installing operating systems and configuring settings and profiles to deploying applications suited to particular user roles, the whole process can take weeks or even months when done manually or even semi-automated, depending on the number of users and devices. This is the main reason why you need to automate wherever possible. By leveraging technology, you can improve the efficiency and productivity of both the IT team and end users.
Enhance security and asset tracking. Automated deployment ensures that you have greater visibility on your IT assets. It allows you to track and manage devices connected to your network as well as their applications. With the right device management solution, you can also track licenses and installations, enforce security configurations and passcode rules, geo-track devices, and even remotely lock or wipe a lost or stolen device.
Empower end users through self-service. Letting users install what they need without compromising security and compliance does not only empower them; it also helps give your IT team more breathing room. This is also not limited to apps and software. By giving end users access to files, documents, videos, and other resources specific to their roles, you’re helping improve everybody’s productivity.
To recap, you can support rapid business growth by doing the following:
- Leveraging technology to promote productivity for IT and end users
- Automating wherever possible
- Leveraging consistent processes and workflows
- Introducing self-service support
- Ensuring consistency of experience for all employees
- Attracting and retaining strong employees by offering flexibility
- Scheduling a demo of the FileWave Management Suite to see how our advanced IT toolkit can help your organization decrease challenges.