Unlock the Full Potential of FileWave with Professional Services
FileWave Professional Services help your organization get the most out of its investment with tailored guidance, hands-on support, and expert consulting. From smooth onboarding to advanced custom projects, our team partners with you to simplify deployments, optimize performance, and drive long-term IT success.
Services
Onboarding (Inertia)
Guided server installation, client setup, and deployment
Core feature configuration: device enrollment, Filesets, patching
Personalized walkthroughs for IT teams and administrators
Administrator Certification
In-depth training curriculum to master FileWave administration
Hands-on exercises for real-world troubleshooting and configuration
Official certification to validate IT expertise
Annual Health Checks
Comprehensive system review to identify issues early
Optimization recommendations based on usage and updates
Ensures FileWave evolves with your organization’s needs
Hosting
Cloud-hosted FileWave environments managed by experts
Reduces the need for in-house maintenance and infrastructure
Regular backups, updates, and monitoring for uptime
Server Migration
Full support for moving FileWave servers to new hardware or cloud
Zero data loss or service disruption during migration
Optimized for scalability and long-term performance
Dashboard Design
Custom dashboards for KPIs, compliance, and leadership views
Role-specific layouts for IT, compliance, and leadership teams
Real-time data insights for better decision-making
“Back to School” Refresh
Seasonal tune-ups for K–12 environments
Reimage and redeploy devices across classrooms quickly
Ensure compliance and functionality for the school year
Special On-site Visits
White-glove support for deployments, training, or troubleshooting
Tailored agendas for your environment and IT goals
Direct, hands-on help from FileWave experts
Custom Projects
Bespoke scripting, automation, or integration solutions
Support for unique network, compliance, or software needs
Direct collaboration with FileWave engineers
Ongoing Consulting
Regular check-ins and strategic calls with FileWave experts
Guidance to adapt device policies and workflows as you grow
Continuous improvements to boost efficiency and reduce IT overhead
Ready to boost your IT productivity?
Connect with our Professional Services team to unlock the full potential of FileWave in your environment.
FAQ
What is included in FileWave’s Professional Services, and who are they designed for?
How does FileWave Onboarding (Inertia) help teams set up and optimize faster?
What can IT staff gain from FileWave Administrator Certification and training programs?
Are Professional Services included in a FileWave license?
I have been a customer for 2 years or more. Is there any value in the Professional Services Offerings for me?
How does FileWave handle server migrations or cloud hosting without service disruption?
Does FileWave offer tailored solutions or custom integrations for unique environments?
What our Customers love
Our customers love FileWave for its seamless device management, powerful automation, and reliable security. Hear from IT professionals who trust FileWave to simplify workflows, boost efficiency, and keep their organizations running smoothly.
Larry Benshoof
We wanted a multi-platform solution. FileWave was the only product that we were looking at that can manage everything that we have.
Deana Elder
Without FileWave, I would need four to six more computer techs. The cost of a person in a building versus what FileWave costs is significantly different.
Thomas Verge Nielsen
Our agency is rapidly growing and adding more services every month. With FileWave, we were able to manage 300+ Mac and Windows devices with ease.
Martin Werren
FileWave has killer features not found in competitive solutions. It saves us more than 50% of the time by allowing us to make changes at the file level – modify, test, and deploy. And we got started quickly too, after a two-day training, we already onboarded our IT team.
Rick Seifert
I love using FileWave because FileWave is on top of the changes Apple is making and continues to make their platform effective for our needs. FileWave's support team is always ready to jump in if needed.
Michael Giardina
One of the biggest features our system enjoys is the multi-platform support. FileWave gives us the peace of mind knowing their systems will support any of our user's devices.