Drive Insight. Empower Users. Protect Operations.
FileWave turns raw device data into actionable IT insights. With real-time dashboards, automated reporting, and proactive monitoring, IT leaders gain the visibility and control to cut manual work, improve efficiency, and ensure compliance.
At the same time, FileWave keeps users productive and systems resilient by balancing freedom with IT safeguards. Built-in remote support and proactive tools reduce downtime and strengthen resilience across schools, enterprises, and public institutions.
From Data to Decisions: Reporting That Drives Action.
FileWave transforms complex data into clear decisions with reporting that ensures compliance and accountability. Automated monitoring and real-time insights replace manual checks, helping IT leaders detect risks early, optimize resources, and guide smarter strategy across the organization.
Full Visibility – Hardware, software, security.
Custom Queries – Tailor reports to your needs.
Automated Alerts – Stay informed in real time.
Stay Informed, Stay in Control
FileWave’s Inventory Management & Reporting gives IT teams full, real-time visibility across their entire device ecosystem. From hardware specifications and operating systems to software licenses, updates, and security posture, every asset is automatically tracked and organized in one place, so nothing slips through the cracks.
With custom queries, dynamic fields, and automated reports, teams can instantly surface the insights that matter most. Reports can be scheduled straight to your inbox, helping schools, businesses, and public institutions monitor device health, security, and compliance with ease, empowering smarter decisions, faster action, and fewer costly surprises.
Transparency That Saves Money
FileWave’s License Management gives organizations complete visibility and control over every software asset. It automatically tracks installations, usage rights, and entitlements across macOS, Windows, iOS, Chrome and Android devices — helping IT leaders eliminate blind spots, prevent over-licensing or under-licensing, and reduce unnecessary spend while maintaining full compliance.
Through seamless integration with Apple’s Volume Purchase Program (VPP) and powerful reporting tools, FileWave keeps licenses perfectly aligned with your app distribution. Custom dashboards and automated reports make it easy to monitor usage trends, forecast needs, and optimize procurement. The result is smarter software management, stronger compliance, and measurable cost savings.
Usage Transparency – Track what’s installed & used.
Cost Control – Avoid over- or under-licensing.
Integrated VPP – Sync Apple licenses automatically.
Real-Time Data – Devices, apps, and updates.
Custom Fields – Tailor reports to your needs.
Automated Delivery – Insights sent directly to you.
Real-Time Insight, Smarter Decisions
FileWave Inventory Queries give IT teams real-time visibility into every device, app, and configuration across their environment. With advanced filters and Custom Fields, you can quickly create reports that track security, compliance, and performance.
Automated delivery keeps stakeholders informed, while flexible criteria help you spot missing patches, unauthorized software, and vulnerabilities before they escalate. Whether managing hundreds or thousands of endpoints, FileWave’s Inventory Queries provide the clarity and control IT leaders need to act fast and stay secure.
Visual Insights for Confident IT Decisions
FileWave’s integrated Grafana Dashboard transforms complex IT data into clear, actionable insights. IT teams can monitor server performance, track deployments, and visualize device inventory. All from one customizable interface. Pre-built templates speed up setup, while personalized panels give administrators real-time visibility into the metrics that matter most.
Through Grafana plugin integrations, even external systems can be connected for a unified monitoring hub. The result is proactive issue detection, improved stability, and stronger business continuity—all with less manual effort.
Pre-Built Dashboards – Quick start with key metrics.
Custom Panels – Focus on what matters most.
Cross-System Support – Even non-FileWave devices.
Empower Teams. Ensure Operational Resilience
Keep People Productive, Keep Systems Reliable
FileWave empowers IT to balance user freedom with operational control. Safeguards, proactive alerts, and remote support reduce downtime, strengthen compliance, and build resilience across education, enterprise, and public sector environments.
Support Users Anywhere, Instantly
FileWave’s Remote Desktop, powered by built-in TeamViewer integration, enables IT teams to resolve issues securely and instantly, anywhere, anytime. Encrypted sessions provide full remote control, file transfers, and real-time chat or video support, all without end-user intervention.
From assisting students at home to supporting employees in remote offices, IT staff can troubleshoot, diagnose, and fix problems faster, reducing downtime and improving productivity. The result is efficient remote IT support that enhances user experience, strengthens security, and keeps every device running smoothly.
Built-In TeamViewer – Two seats included.
Cross-Platform Support – Windows, macOS, mobile.
Secure & Encrypted – Protects data and privacy.
Geolocation Tracking – Off by default, enable lawfully.
Device Lock – Block unauthorized access.
Data Wipe – Securely erase sensitive data.
Locate, Lock, and Protect Devices Anywhere
FileWave’s Device Tracking & Geolocation feature helps organizations protect sensitive data and recover lost or stolen devices with ease. Disabled by default for privacy compliance, geolocation can be enabled only in line with local regulations and after notifying end users.
Once activated, IT teams can pinpoint device locations, remotely lock hardware, or perform a full data wipe to prevent unauthorized access. For schools, enterprises, and public institutions, this capability ensures security, compliance, and risk reduction—safeguarding both users and organizational data wherever devices go.
On-Demand Software, No IT Tickets Needed
FileWave’s Self-Service Kiosk empowers users to install approved apps and resources instantly, no IT tickets or admin rights required. IT teams retain full control by defining what’s available, enforcing compliance, and ensuring every installation meets organizational standards.
When software requires licensing, usage is automatically tracked through FileWave’s license management, eliminating overuse and hidden costs. For schools, enterprises, and public institutions, this means faster access for users, fewer support requests, and stronger compliance, freeing IT to focus on high-impact, strategic initiatives.
User Empowerment – Apps on demand.
IT Control – Pre-approved & compliant.
License Control – Usage tracked automatically.
Real-Time Monitoring – Always stay informed.
Customizable – Trigger alerts on your terms.
Continuity Assured – Fix issues before downtime.
Prevent Downtime Before It Happens
FileWave’s Automated Alerts keep IT teams proactive and informed, continuously monitoring server health and device environments in real time. From storage thresholds to failed deployments, alerts trigger instantly to help prevent downtime, protect productivity, and maintain system stability.
Using Custom Fields, alerts can be tailored to virtually any condition, ensuring teams receive the exact notifications they need. The result is faster response times, fewer disruptions, and greater confidence that every system remains secure, reliable, and fully optimized.
How does FileWave improve IT reporting?
FileWave automates reporting with real-time dashboards, customizable queries, and proactive alerts, giving IT leaders actionable insights without manual effort.
What our Customers love
Our customers love FileWave for its seamless device management, powerful automation, and reliable security. Hear from IT professionals who trust FileWave to simplify workflows, boost efficiency, and keep their organizations running smoothly.
Larry Benshoof
We wanted a multi-platform solution. FileWave was the only product that we were looking at that can manage everything that we have.
Deana Elder
Without FileWave, I would need four to six more computer techs. The cost of a person in a building versus what FileWave costs is significantly different.
Thomas Verge Nielsen
Our agency is rapidly growing and adding more services every month. With FileWave, we were able to manage 300+ Mac and Windows devices with ease.
Martin Werren
FileWave has killer features not found in competitive solutions. It saves us more than 50% of the time by allowing us to make changes at the file level – modify, test, and deploy. And we got started quickly too, after a two-day training, we already onboarded our IT team.
Rick Seifert
I love using FileWave because FileWave is on top of the changes Apple is making and continues to make their platform effective for our needs. FileWave's support team is always ready to jump in if needed.
Michael Giardina
One of the biggest features our system enjoys is the multi-platform support. FileWave gives us the peace of mind knowing their systems will support any of our user's devices.