FileWave 10 adds many enhancements to its user interface and rich feature set, including new OS X El Capitan (10.11) and iOS 9 management features, as well as Windows 10 support for FileWave clients and administrators. These new management features provide IT Administrators the ability to easily control all of their organization’s devices and settings from one console - saving precious time and money.


Unmatched Multi-Platform Support

Previous versions of FileWave provided same day support for Apple’s latest operating systems, OS X El Capitan (10.11) and iOS 9, and FileWave 10 builds upon these platforms by adding new OS X 10.11 and iOS 9 management features, as well as Windows 10 support.

OS X El Capitan (10.11) Features

With the release of OS X El Capitan come many new features designed to streamline the enrollment and management processes.

New OS X El Capitan features leveraged in FileWave 10:

      • System Integrity Protection (SIP) - SIP is a security feature of OS X El Capitan that protects certain system processes, files and folders from being modified or tampered with by other processes even when executed by the root user. FileWave Inventory shows all SIP enabled devices, and can identify Filesets that may have problems with the new SIP mechanism built into OS X 10.11.
      • D.E.P./VPP improvements - See “D.E.P. & VPP Improvements” section below.
      • Improved MDM support for profiles and App installs from the App store.
      • MDM Enrollment Support - Enroll OS X client devices using MDM enrollment.

iOS 9 MDM Features

FileWave 10 adds support of the new iOS 9 MDM features, enabling organizations to get the most out of their Apple mobile devices.

New iOS 9 features leveraged in FileWave 10:

      • VPP Device Assignment - See “D.E.P. & VPP Improvements” section below.
      • Software Updates - New delayed deployment options allow Admins to control the download and activation of iOS updates to iOS 9+ devices.

Windows 10 Support

With the addition of Microsoft Windows 10, FileWave continues its commitment to providing a true multi-platform management solution.

Windows 10 device support includes:

      • FileWave Admin support
      • FileWave Client support

 

D.E.P. & VPP Improvements

Numerous D.E.P. and VPP improvements have been implemented in FileWave 10, providing streamlined enrollment and improved app assignment processes.

D.E.P. - Streamlined Enrollment

Features include:

    • Automatically create local admin and non-admin user account(s) upon enrollment (Mac OS X only).
    • Automatic push of the fully configured FileWave Client PKG to the device being enrolled (Mac OS X only).
    • Support for additional profile options, such as Apple ID, Touch ID, Payment, Zoom and Siri.
    • Support for Apple Configurator based auto enrollment.
    • Wait for Device Configure ensures all necessary settings have been applied before Setup Assistant completes.

VPP - Improved App Assignment

VPP licenses can now be assigned to a device, instead of the current method which requires assigning licenses to an Apple ID. This new opt-in method provides an easy way to create a layered deployment model. Institutionally purchased apps can easily be assigned to a device, without requiring an Apple ID.

Features include:

    • Assign apps to iOS 9 devices without requiring an Apple ID.
    • Deploy apps to iOS 9 devices, regardless of the user assignment.
    • Easily transition licenses and associations from Apple ID assignment to Device assignment.

 

Enhanced Remote Control

Remote management just got better with FileWave’s enhanced secure remote control capabilities. Now, with FileWave 10, Admins and support staff can remotely view or control any Mac or Windows client, regardless of where it is located. This improved design provides a reliable and consistent experience - making remote management easier than ever before.

Features include:

    • Cross-platform compatibility (Mac & Windows).
    • Built-in NAT traversal - FileWave Administrators and Support staff can connect to clients at home, work, or anywhere in the world.
    • Windows remote connections no longer rely on RDP, allowing FileWave Admins and end users to work on the same machine at the same time.
    • Granular control of port numbers and passwords.
    • Optional settings:
      • Prompt for end users to approve remote access.
      • Disable remote access for clients that require privacy.
Remote Control Approval PromptRemote management request prompt on end user’s computer.

 

A simpler, more powerful, Engage classroom management


Wouldn’t it be great if teachers could control specific features on the devices in their classroom without having to call IT support? What if teachers could enable or disable a device’s camera, a specific app or feature, and much more, with just the click of a mouse? With Engage’s new profile options, they can.

Engage now allows FileWave Administrators to create and share any profile within the FileWave Admin console and choose to make them available to teachers in Engage by simply clicking on “Available in Engage”. Once available, teachers have the ability to easily enable or disable any feature that is controlled by an available profile, providing extremely flexible, and timely, device control where it matters most - in the classroom.

Example

School district ABC has created and deployed a profile to all student devices that disables the camera. However, Mrs. Smith would like to use the camera for a lesson in her period 3 class. Fortunately, the FileWave Admin marked the profile as “Available in Engage”, so Mrs. Smith is able to turn that specific profile on and off, as desired, and override the district’s global profile. Once Mrs. Smith turned the camera profile off, her class was immediately able to proceed with the lesson, without having to contact IT support, and without losing valuable class time.

 

Teacher Profiles for EngageEngage teacher view with available profiles in the right column.


Fileset Dependencies

FileWave Admins can now define dependencies for a Fileset via a simple drag and drop interface, ensuring deployments that are dependant on other applications being present, in order to run properly, are also installed on the device. This new feature not only greatly simplifies things on the management side, but it also helps prevent broken or incomplete installations. As the saying goes, “an ounce of prevention is worth a pound of cure”.

Features include:

    • Ability to define dependencies for a Fileset.
    • Simple drag and drop interface.
    • Automatic detection of circular dependencies
    • Ability to see dependency relationships.


Education Example

School district ABC must install software on all testing computers throughout the district for an upcoming, high-stakes, state test. However, in order for the testing software to work properly, it requires Java 8.60 be installed on the machines prior to installing the testing software. To ensure the testing software Fileset is not deployed without the proper version of Java, the FileWave Admin has specified that the state testing Fileset is dependent on Java 8.60. And, since Java 8.60 must be installed before the state testing Fileset, the FileWave Admin also defined the order by dragging the Java Fileset above the state testing software Fileset. Now, anytime the state testing software Fileset is deployed Java 8.60 is first installed, if missing, and then the state testing software Fileset is installed.

Fileset DependenciesFileset dependency window.

 


Enterprise Example

Steve wants to use the new lens flare kit that’s available in the FileWave Kiosk, which requires two additional plugins be installed. Because the lens flare kit is dependent on the two plugins, the FileWave Admin defined the dependency in the FileWave Admin console to ensure anyone, such as Steve, who installs the lens flare kit will also receive the required plugins. Steve downloads the new kit from the Kiosk and all of the needed components are automatically installed without Steve having to do anything extra. For Steve - it just works.


New OS X 10.11 & iOS 9 Management Payloads

Many new OS X 10.11 and iOS 9 management payloads are now available with FileWave 10, giving FileWave Administrators more management options than ever before. FileWave’s Profile Manager now supports enhanced search capabilities, allowing Admins to quickly find any keyword within a profile, as well as display all configured profiles.

New Payloads: 

    • Mac OS X server accounts
    • Usage restrictions
    • More settings in the Restrictions panels (Apple Watch, etc)
    • New Mac OS X FileVault profiles
    • SCEP expiration notification threshold (OS X)
    • WiFi Network passpoint interface settings
    • Email - setting to allow Mail Drop
    • Single Sign On

Profile Editor SearchEnhanced Profile Editor provides a fast and easy keyword search feature.


New Modern UI

FileWave’s updated user interface (UI) gives the Management Suite a fresh new look, while retaining its thoughtful layout and functionality. Existing FileWave users will appreciate the modern, yet familiar, design, while new users will find the interface to be intuitive and easy to learn and work with.

The new UI also includes many improvements to the FileWave Admin console and the self-service Kiosk.

Admin Console

    • Customizable columns.
    • Improved filtering and sorting.
    • Improved contextual menus.
    • Consistent client info window, providing easy access to device details.

 

New user interfaceNew user interface.

Self-Service Kiosk

    • Supports rich-text for improved formatting of content descriptions.
    • Improved filtering and sorting.
    • Detailed client information.
New user interfaceDetailed client information in the Kiosk.




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