Category

User Support
An employee’s desire to increase productivity is an asset. This post explores how to empower employees without increasing Shadow IT risk.
Every FileWave customer has a dedicated Customer Success Representative to advocate for their needs and ensure their success. Read about the results in action.
Managing device support is a critical element in lifecycle management, from patch management to automated controls and remediation capabilities. Here’s how FileWave helps you remotely remediate devices that need attention.
Looking to streamline your IT support? These tips will help improve resolution times and user experience.
Learn how a student-led tech team can improve support experiences and student learning.
Learn how integrating FileWave’s multi-platform endpoint management solution with your service desk can improve the IT support experience for agents and end users.