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TOPIC: Apple Configurator 2 manual enrollment

Apple Configurator 2 manual enrollment 06 Dec 2017 14:13 #2827

  • Justin Neitzey
  • Justin Neitzey's Avatar Topic Author
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  • 2nd Level - Yellow Belt
  • 2nd Level - Yellow Belt
  • Posts: 25
  • Karma: 2
  • Thank you received: 10
We received a new unit from Apple to replace a broken device. Apple Support mentioned trying Apple Configurator 2 (AC2) to enroll it into DEP and Filewave. Every time I attempt it, the last step of downloading and installing the cloud profile, the profile is invalid, Invalid Profile [MCProfileErrorDomain – 0x3E8 (1000)].

I'm using our https://[filewaveserver]:20443/ios/device_enrollment_profile URL and it seems to retrieve the trust certificate when I advance through the AC2 provision steps.

Is there a way I can check to see if the device

Apple Configurator 2 manual enrollment 06 Dec 2017 14:48 #2828

  • Justin Neitzey
  • Justin Neitzey's Avatar Topic Author
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  • 2nd Level - Yellow Belt
  • 2nd Level - Yellow Belt
  • Posts: 25
  • Karma: 2
  • Thank you received: 10
School Manager ended up getting the device in a new list "Devices added by Apple Configurator 2" and I was able to assign it to Filewave that way. I'm not sure what I did wrong or what registered it in DEP.
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