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TOPIC: Clearing Activation Lock on a supervised iPad

Clearing Activation Lock on a supervised iPad 25 May 2016 14:54 #2307

  • Ryan Schrader
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How do I clear the activation lock on a supervised DEP iPad in FileWave?

Clearing Activation Lock on a supervised iPad 30 May 2016 14:06 #2316

  • Pierre-Nicolas Rigal
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There is an assistant / go to Assistant, Activation Lock Management.

Here you can remove Activation Lock if the code was retrieved when enrolling the device (which should be the case if everything went well).
You also have the ability to remove the lock before wiping the device from the main clients view.
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Clearing Activation Lock on a supervised iPad 12 Oct 2017 16:13 #2774

  • Brian Sossamon
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I do not see Activation Lock Assistant.

Clearing Activation Lock on a supervised iPad 12 Oct 2017 17:56 #2775

  • Kerri Jo Krivohlavek
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You have to login to FileWave Admin with the Super User account (fwadmin) to see Activation Lock Assistant
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