FileWave Alliance

The Official Community Forum
  • Page:
  • 1

TOPIC: Always asked to install Apps

Always asked to install Apps 13 May 2016 16:36 #2295

  • Logan Absher
  • Logan Absher's Avatar Topic Author
  • Offline
  • 1st level - White Belt
  • 1st level - White Belt
  • Posts: 3
  • Thank you received: 0
Hello,

I'm curious to see if anyone knows why iPads will always be asked to install apps pushed out through Filewave. These apps are associated with a VPP Token and certificates for Filewave and our server are installed. What could I do to automatically install?

Always asked to install Apps 17 May 2016 07:01 #2298

  • Pierre-Nicolas Rigal
  • Pierre-Nicolas Rigal's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 81
  • Karma: 12
  • Thank you received: 30
Are your devices supervised ? The default behavior of iOS is to ask the end user permission if devices are not supervised.

Is it just prompting for installing the application or is it asking for iTunes account details ?

Always asked to install Apps 17 May 2016 12:07 #2300

  • Logan Absher
  • Logan Absher's Avatar Topic Author
  • Offline
  • 1st level - White Belt
  • 1st level - White Belt
  • Posts: 3
  • Thank you received: 0
Yes, the devices are supervised. I have set one up through Apple Configurator and installed certificates (which asks if it's fine for our server to supervise the device). Still, I am prompted to install apps. Some even ask to be signed into an Apple Account, but I believe those are old apps that were using the Enterprise Method. Thanks for your reply.
  • Page:
  • 1