I just installed Filewave Server and Admin pkg 10.1.1. and client is installed on Mac airbook with OS 10.11 El Captain. both the devices are pinging.
And i can see the airbook in client info too.But in status it shows connecting to FW Server. Even after pressing Verify no pop up is appeared on Client itself.
FW server could not fetch client info
30 May 2016 14:11 #2317
I'd suggest contacting our support - will be easier to solve the issue than posting there.
A few hints:
- make sure firewall is open for the server (
is a good bookmark)
- make sure you can contact fwxserver from the client (telnet to ip:port is a quick solution)