We have a couple of machines that just constantly reenroll into filewave. We have tried to reimage the computer and we have give this users a new computer, but not matter what their is about 6 or 7 clients in filewave for the same computer. They are having issues with wifi and printers disappearing, and app sometimes go missing. Any idea what is causing this to occur and how to fix it. I have created a smart group so when this happens atleast a clone is getting put in the right flow so she getting the stuff that is needed, but still and issue.
Is the device enrolling as a new name every time? This is most likely being caused by the name being changed on the physical device and you have sync computer name checked for Client Monitor Preferences. If you uncheck that box it will not come in as a new client whenever the name is changed.
Please let us know if that helps or if you would like to continue looking at this it may be best to contact FileWave support by putting in a ticket under Support -> Ticket Manager.