FileWave Alliance

The Official Community Forum
  • Page:
  • 1

TOPIC: Feature Request: UserVoice integration

Feature Request: UserVoice integration 07 Jan 2015 21:49 #1571

  • Gilbert Palau
  • Gilbert Palau's Avatar Topic Author
  • Offline
  • 2nd Level - Yellow Belt
  • 2nd Level - Yellow Belt
  • ._______.
  • Posts: 108
  • Karma: 10
  • Thank you received: 26
Currently I think the way new features are requested is pretty flawed and doesn't offer any way FileWave Devs can give positive or negative feedback on any suggestions we send their way. I would like to see FileWave integrated with something like UserVoice, www.uservoice.com .

With UserVoice Customers can create feature requests, other customers can vote on these requests and the developers at FileWave or other admins can respond to these requests and indicate if its something they are currently working on, or if its a feature request its not going to happen or if its going to happen at a later date.

Below is an example on how Dell KACE uses it for feedback on the KACE Agent:
kace.uservoice.com/forums/82699-k1000/category/45065-agent

As a more close example:
kace.uservoice.com/forums/82699-k1000/su...nt-machine-with-info

It was tagged as planned, and it has comments other people who use KACE that have voted for the request. It gives a much better birds eye view on these topics and a better tangibility for developers to thumbs up or thumbs down any request by customers.

I like that we have forums, but this is not the right place to vote on features or requests for this product, its very clunky and this way is totally deprecated.

My .02 cents.
The following user(s) said Thank You: Ben Miles
--
Gilbert Palau
Desktop Engineering
FileWave Admin
Dallas, TX
enterpriseosx.com

Feature Request: UserVoice integration 06 Feb 2015 16:12 #1609

  • Ben Miles
  • Ben Miles's Avatar
  • Offline
  • FileWave Staff
  • FileWave Staff
  • Posts: 172
  • Karma: 8
  • Thank you received: 8
Interesting... I will bring it up.
The following user(s) said Thank You: Gilbert Palau
Ben Miles
FileWave (USA), Inc.
(fw)
Toll free: 1-888-filewave

Feature Request: UserVoice integration 06 Feb 2015 18:36 #1610

  • Gilbert Palau
  • Gilbert Palau's Avatar Topic Author
  • Offline
  • 2nd Level - Yellow Belt
  • 2nd Level - Yellow Belt
  • ._______.
  • Posts: 108
  • Karma: 10
  • Thank you received: 26
Thank you!
--
Gilbert Palau
Desktop Engineering
FileWave Admin
Dallas, TX
enterpriseosx.com
  • Page:
  • 1