Protecting your privacy is important to FileWave. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the FileWave Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
FileWave collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or request service, register to attend a seminar, or participate in an online survey. In addition, when you register a new FileWave product or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
When we disclose personal information
Because FileWave is a global company, your personal information may be shared with other FileWave business units around the world. They will protect your personal information in accordance with the FileWave Customer Privacy Policy. If you do not want to receive promotional information from FileWave, click here to simply unsubscribe and remove your name from the mailing list.
How we protect your personal information
FileWave safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Collecting other personal information
When you browse FileWave’s website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using. The FileWave website does NOT uses “cookie” technology.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every FileWave employee.
FileWave's website contains links to other sites. FileWave does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
The FileWave Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
